Privacy Policy Overview

At folteraxio, your privacy matters to us. This policy explains how we collect, use, and protect your personal information in accordance with Australian laws and best practices.

Information We Collect

We collect information to provide you with tailored analytics solutions and responsive service.

• Personal contact details such as name, email address, and phone number for communication purposes.
• Company or business details submitted to understand your advertising goals and requirements.
• Usage data generated from your interactions with our analytics platform, including activity logs and preferences.
• Technical details such as browser type, device, and IP address to maintain service quality and security.

How We Use Data

Your data helps us deliver personalised, efficient, and secure analytics services.

• Respond to enquiries and support requests with relevant information.
• Provide tailored dashboards, reports, and settings based on business objectives.
• Optimise our analytics platform and improve user experiences through aggregate data insights.
• Ensure platform security, audit trails, and compliance with relevant Australian laws.

Our Legal Basis

We collect and use information only as permitted under Australian privacy law.

Data processing occurs on the basis of consent, contract fulfilment, regulatory compliance, and legitimate interests aligned with your marketing analytics requirements.

Information Sharing

We share information only with your authorisation and as outlined here.

• Third-party service providers under contract who support our platform’s delivery, strictly for operational purposes.
• Legal or regulatory bodies if required by Australian law or to uphold user rights.
• Transfers to affiliated partners for analytical development, ensuring confidentiality and security at all stages.

Data Security

We implement robust data safeguarding measures, including encryption, access controls, routine audits, and staff training. All personal and business data are handled in compliance with Australian privacy legislation to protect your confidentiality and prevent misuse or unauthorised access.

Your Rights

You have rights regarding your data under Australian law.

• Request access to personal data we hold about you at any time.
• Update, correct, or delete your information if inaccurate or outdated.
• Withdraw consent or object to certain uses where permitted by law.
• Request details on how your data is processed and shared with third parties.

Cookies Policy

Our website uses cookies to enhance your experience, remember preferences, and collect usage statistics. For detailed information, see our dedicated cookies policy page.

Read cookies policy Read cookies policy

Contact Us

For privacy questions or requests, contact our team using the details provided below. We are committed to resolving your concerns promptly.

Policy Updates and Changes

Our privacy practices may be updated from time to time. We recommend reviewing this notice regularly to stay informed.